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Frequently asked

 

  • What size should I order?

It is best to consult the size chart.If your child falls between two sizes, it is best to choose the largest size. The sizes of zebrasaurus fall normally.Zebrasaurus has limited editions so we appreciate it if as few different sizes as possible are ordered. If you still can't figure it out, we are happy to help.

  • The product is out of stock

Because Zebrasaurus works with limited editions, it is possible that an item is sometimes sold out. If you let us know which product you are interested in, we may be able to order it!

  • My order is a gift, can it be wrapped?

A pack of Zebaraurus is nice to get, we make sure it looks well taken care of! If you want to add a special message because it is a gift? Let us know!

  • I gave the wrong delivery address!

Accidentally passed on a wrong delivery address? Please contact us as soon as possible. We will then try to change the order for you.

  • Can I return my product?

This is possible provided that the article is unworn / damaged. Shipping costs are for your own account. 

  • To which countries does Zebrasaurus send?

We currently ship to the Netherlands, Belgium, Germany, Sweden, Denmark, France, Spain and Ireland. If you want to ship to another country, please contact us.

  • My order has not arrived.

Send us a message as soon as possible on hi@zebrasaurus.nl

  • Is your question not listed here?

Send us an email at hi@zebaraurus.nl

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